Chancellor Hotel on Union Square (San Francisco, CA)- Hotel Reviews

The staff was all very friendly. Special kudos goes to Mr. Tyler, the manager, who made our trip especially incredible with a great room and even a bottle of champagne! Not only that, he even had an article from the local newspaper for us when we checked in about the Nascar race we were going to the following day -- I couldn't believe he remembered about that when all I did was make a quick mention of it (he arranged the car rental for us to get there, too). He also gave us a high-floor room with a great view of Union Square. If only all hotel managers were as dedicated and friendly as he was...

It's an older hotel, and so some people complain that the rooms are small. In my opinion, the room was not small. If some people think it's small, they haven't been to European hotels...I've been to a five-star hotel in Europe that had way smaller rooms than this.

The special personal touches like the rubber ducky were all very welcome and nice. There are also plenty of pillow types to choose from. We slept really well, and had no noise problems (though we were up pretty high too).

Even though we went in the summer, we didn't have a problem with the lack of air conditioner -- we even kept the windows closed and just used the fan without any problem. It was pretty chilly outside.

Overall, it was great -- and the price was great too. I can't say enough about how nice of a stay we had. The service was definitely on the five-star level.

Outstanding personal service that I haven't seen anywhere else.

Chancellor Hotel on Union Square, San Francisco

Chancellor Hotel on Union Square

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